You have three names open in three browser tabs. Maybe five. You are trying to work out which one to call first, and every site says roughly the same thing.
Fast approvals. Access to fifty lenders. Bad credit welcome. No income verification needed. Closings in days.
All of it is true. None of it helps you choose.
Here is the good news. Most of what separates them is already in front of you, on their websites and in their reviews. You can sort your shortlist in an evening, before you get on the phone with anyone.
I have spent 12 years in mortgages, including specialist roles at RBC, TD and BMO. I am a Mortgage Agent Level 2, licence M19002764, with Mortgage Architects, brokerage 12728. You can verify all of it in a minute, and I will show you where.
If you want to know how private mortgages work first, that is covered on the private mortgage broker in Oakville page.
TL;DR
- Check each website for an in-house lender, and search their reviews for words like appraisal, declined and renewal.
- Confirm the agent and the brokerage are both licensed, then run their names through FSRA’s enforcement list.
- Send all three the same email, using the template below, then compare who asked questions before quoting a rate.

Why You Cannot Judge From the Website
Ontario’s regulator examines brokerages, and its findings are public. In its 2024-25 supervision plan, FSRA reported that 65% of the brokerages it examined in 2023-2024 had not properly explained the material risks to borrowers. The year before it was 53%.
That is not a reason to panic, and plenty of good people work in this business. It is a reason to check a few things yourself rather than trust a homepage.
Check Whether the Lender Is In-House
Some brokerages are connected to the lender they place your mortgage with, often a mortgage investment corporation that pools investor money and lends it out.
That can work in your favour. Decisions come back faster, there is more room for judgment on an unusual property or a self-employed income, and at renewal a lender who already knows your file treats you as an existing client rather than a new application.
So what are you comparing? Whether that lender is one option or the only one. A broker who can place you there and still shop your file elsewhere gives you the speed and the choice.
How to tell. Look for phrases like our fund, our own capital or we lend directly, or a lender with a similar name to the brokerage.
If the site does not say, just ask on your first call: who would my mortgage be with, and were there other options for me? Either answer is fine, and FSRA’s suitability guidance expects a broker to explain why their choice suits you.
Search Their Reviews for the Tough Files
Almost every broker has five stars, and almost every review describes a file that went smoothly. Those tell you very little.
The review you want is from someone whose file hit a problem and still closed. That client found out what their broker does under pressure.
So search the reviews instead of scrolling them. Look for words like appraisal, declined, delay, renewal, deadline, closing and second lender.
The reviews that come back are usually still glowing. What makes them useful is the detail in the middle: the appraisal that came in low, the lender that changed its mind, the closing date that nearly slipped.
Two things to look for in Oakville reviews. Someone with a property or an income situation like yours. And anyone who came back a second time, because they have been through a renewal with that broker.
Check Their Licence and Enforcement History
This takes two minutes and it is the quickest way to shorten a list.
Start with the licence. Check the individual agent and the brokerage, not just one of them, using FSRA’s consumer mortgage brokering section. You are confirming both records are active and free of conditions or restrictions.
Then check the enforcement side. FSRA publishes enforcement actions and warning notices at teao.fsrao.ca. Search both names, the brokerage and the person you would be working with.
You are looking for a pattern, especially anything about what a borrower was told. A clean result does not make someone the right choice, though. Use this step to shorten your list, not to pick the winner.
Send All Three the Same Email
That is everything you can check on your own. What is left is how they deal with you, and one email is the fastest way to find out. Hardly anyone does it.
Write one email. Send it to everyone on your shortlist. Copy this one if it saves you the trouble.
Hi [name],
I am looking at a private mortgage and comparing a few brokers before I decide.
The property is a [detached home, condo, duplex] in [neighbourhood], worth roughly $[value]. My current mortgage is about $[balance] at [rate]%.
I need about $[amount] for [renovation, tax arrears, debt payout, closing on a purchase], and I need it by [date].
[Bank name] declined me. The reason they gave was [reason].
What would you need from me to give me a real answer?
Once you have reviewed the file, can you provide the estimated interest cost, lender fee, brokerage fee, appraisal, legal costs and any renewal or discharge charges? I would also like to know how you are paid on this deal.
Thanks, [your name]
Everything in it is information you already have, and sending the same email to three people puts them all on the same footing.
Then grade the replies on three things. Did they ask you anything before quoting a number? What did they ask about first? And how long did the reply take?
A strong reply asks what the money is for and when you plan to be out of the mortgage, before any rate appears. It asks about the property. It gives you a list of documents.
A weak reply leads with a rate. Or it gives you a range so wide it promises nothing. Or it skips what you wrote and asks you to book a call.
Watch the cost question especially. Nobody can price a file from an email, and a good broker will say so. Listen for whether they promise you the whole number in dollars once they have your documents, or keep steering you back to the rate.
One answer should move someone straight to the top of your list: a broker who tells you your deadline is not realistic, or that you may not need private money at all. That costs them the file, and it tells you plenty.
The three checks below work the same way, on what they tell you rather than what they publish.
When you get to the meeting stage, the nine questions to ask before you sign takes it further, including how to compare two offers on total cost.
Test Their Experience With Files Like Yours
Every broker says they handle complicated files. Nobody says which ones, so the claim gives you nothing to compare.
Here is how to test it. Describe your situation in one sentence, then listen for whether they name the catch that comes with it. Someone who has done your kind of file raises it first.
- You owe money to the CRA. The lien has to be paid out and discharged before your new mortgage can be registered, and that sequence sets your closing date.
- You are buying out a spouse. The lender will not release any money until there is a signed separation agreement and you have both had independent legal advice.
- A power of sale has already started. Your deadline is the redemption date your current lender has set, not the closing date on your paperwork.
- You are self-employed and your returns are not filed. Most lenders will not look at the file. A broker who knows this can tell you which ones accept bank statements instead, and whether filing first would get you a better rate.
If the answer is that private lenders are flexible, or that they do these all the time, you have learned something too. Not that they cannot help, only that you have no evidence yet that they have.
Ask How They Handle the Appraisal
The appraisal decides how much you can borrow. If it comes back low, your loan shrinks, usually after you have made plans around the money.
It is also the clearest test of whether a broker knows this market, because some Oakville properties are hard to value. The large lots in Old Oakville and Bronte have few recent sales to compare against, acreage north of Dundas has fewer still, mixed-use buildings around Kerr Village sit in their own category, and condos get harder when the last sales in the building are out of step with today’s market.
So ask who orders the appraisal, when, and what they send the appraiser.
A broker who works here orders it early instead of waiting for the lender, picks an appraiser that lender already accepts, and sends recent comparable sales and your renovation details before the visit.
Then ask what happens if the number comes in low. You want to hear three options, not one.
- Borrow less and cover the gap yourself
- Send the lender recent sales and ask for a second look
- Pay for a new appraisal, with no guarantee of a better number
Someone who only offers the first one has not been through this many times.
Ask Who Runs Your File After You Sign
Most of the work on a private mortgage happens after you say yes, and the person who took your first call is not always the one doing it.
That shows up at three points, and each one can cost you money.
When your conditions come back. The lender asks for one more document, usually on short notice. If it sits for two days, your closing moves.
When your lawyer needs instructions. Paperwork arriving late here is one of the most common reasons a file funds behind schedule.
Ninety days before your mortgage matures. This is when a renewal gets negotiated or an exit gets started. If nobody is watching the calendar, you renew by default on whatever terms the lender puts in front of you.
So look for a name. Does the website name the people who do this work, or just say the team? Does the same name keep coming up in the reviews? Then ask who handles your file after signing, and who calls you at renewal.
Your Shortlist Scorecard
Here is everything above in one place.
| What to compare | ✓ Good sign | ✗ Red flag |
| In-house lender | Can lend in-house and shop elsewhere | Only ever uses their own fund |
| Reviews | Reviews that mention a problem and a fix | Only reviews about how easy it was |
| Licence | Agent and brokerage both active | No match, expired, or restricted |
| Enforcement record | Nothing published under either name | Findings on disclosure or how files were placed |
| First reply | Questions before numbers | A rate before any questions |
| Total cost | Every cost in dollars, for the full term | A rate with the fees left out |
| Renewal costs | Renewal and extension fees named up front | Left until maturity |
| Exit plan | Clear steps and dates | “We will refinance you later” |
| Files like yours | Names the catch in your situation before you do | “Private lenders are flexible” |
| Appraisal | Ordered early, appraiser briefed | Left until the lender asks for it |
| After you sign | A name for conditions, closing and renewal | “The team” |
Most shortlists end in a split. When that happens, put the most weight on total cost, the first reply and the exit plan, because those three decide how the next twelve months go.
Book a Private Mortgage Audit
If you have a private mortgage already, or a commitment in front of you that you are unsure about, this is a free 30-minute review.
You walk away with:
- Your total cost in dollars, for the term you are in or the one you have been offered
- A read on whether the rate and fees are competitive for your equity position
- A straight answer on whether an exit in the next 12 to 24 months is realistic
I am happy to be one of the three names you compare. Put me through the same checks.
Call me (289) 208-4469, or start your application if you would rather I look at the whole file first.